Effective date: October 10, 2024

At VA Clothing, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website https://va-clothings.com. By using our site, you consent to the practices described below.

Information We Collect

We collect the following information to provide and improve our services:

• Personal identification information: Your name, email address, phone number, and other details voluntarily provided during account creation or checkout.
• Payment and billing information: Credit card details and billing addresses, which are securely processed by trusted third-party payment provider HelaPay.
• Browsing data: IP addresses, browser types, and other non-personal information collected automatically via cookies and similar technologies.

Use of Information

We use the collected information for purposes such as:

• Processing and fulfilling your orders, including delivery.
• Responding to your inquiries and offering customer support.
• Personalizing your shopping experience, including relevant promotions.
• Improving our website and services based on customer feedback.
• Detecting fraud or unauthorized activities.

Sharing Information

We respect your privacy and do not sell or trade your information. However, we may share your data with:

• Service providers: To assist in processing payments, shipping orders, or improving our website. All third-party partners are required to protect your data.
• Legal reasons: If required by law or in response to legal requests.

Data Security

We implement industry-standard measures to protect your personal information. However, please note that no online transmission or storage system is completely secure. We strive to safeguard your data, but cannot guarantee absolute security.

Cookies

We use cookies to enhance your browsing experience, analyze traffic, and customize content. You may disable cookies through your browser settings, but doing so may limit some functionalities on our site.

Changes to the Policy

We may update this policy to reflect changes in our practices. Any revisions will be posted on this page, so we recommend checking periodically for updates.

Contact Us

If you have any questions or concerns regarding this policy, please contact us at:

• Email: admin@va-clothings.com
• Phone: +94 77 885 0261
• Address: No 21/1 Carmel Road, Kollupitiya, Colombo 03, Sri Lanka